blowoutbridal web store FAQ section

Due to our relatively low overhead and our high volume of sales we can pass along these beautiful dresses at extremely low, low prices. We guarantee you the lowest prices, so if you find a dress on-line or off-line for less just let us know. We will be happy to beat any price. Please note that this price matching does NOT apply to overseas replica sites. These sites are NOT selling authentic designer gowns. We strongly urge you to research any replica site before ordering from the site. These sites use the copyrighted images to produce a dress they have probably never before cut and sewn. They most often use different, lower quality fabrics and laces; replace crystals and glass beads with plastic sequins and beads, etc. You can find reviews of some of these sites at www.complaintsboard.com or a simple google search.

We have provided a Sizing Chart for all of the dresses below and on our site with instructions on how to measure yourself. Here is where BlowoutBridal.com stands apart. During the order confirmation process, one of our representatives will contact you to confirm your measurements and assist you with choosing the best size for you prior to any alterations. Most dresses will need alterations for a custom fit. (i.e. hem, side seams, bustle). If you need a larger size than our size chart offers, please contact us by phone or email!

Many of our dresses are in stock and ready to ship to you usually within 1-2 business days after your measurements have been confirmed. When you place your order, you will receive an email indicating the approximate ship date of the dress. If you would like to know if a dress is in stock please email us at [email protected] with the style number, color, and size. Someone will be happy to check shipping times for you! We offer UPS shipping and you can select the shipping expediency (ie: Ground, Express, Next Day, etc.) during checkout. Gowns not in stock can take up to 21 weeks to arrive. Express delivery is available upon request and for an additional fee. All gowns are shipped Adult Signature Required. (Please be sure to make arrangements to be available to accept delivery of your gown.) Gowns returned to us due to failure to deliver, will be charged the original freight amount, return freight to us, a $10 handling fee, plus additional freight if reshipped to you. We Ship World Wide. Please contact us for international shipping rates.

BlowoutBridal.com wants you to be 100% satisfied with your purchase! If you receive your wedding or formal gown and it does not fit or there is anything you do not like about it, simply contact us and get a Return Authorization Number within four days of receiving your gown. As long as the dress is in the same "like new" condition you received it in, we will be happy to give you a refund on your purchase, or exchange it for a different size, style or color. This is our Satisfaction Guarantee to you! A Return Authorization Number must be requested and gowns must be in transit back to us within 4 days of receipt of the original order. Tracking number of the return must also be given within the four day return period. Returns sent without an RA or outside of the 4 day return period will be returned to sender and no refund will be given. Gowns must be returned in Original Condition with all tags attached and any accessories (detachable straps, shawls, etc.) included. Freight charges, special custom cut and rush charges are non refundable. There is NO restocking fee for returned gowns. No exchanges or refunds are available for custom orspecial cut orders. We reserve the right to refuse merchandise returned showing evidence of wear. Any merchandise returned not in original condition will be sent back to the purchaser C.O.D. Returned merchandise must be in transit back to us within 4 days of receipt of your original order. Merchandise shipped to us after the 4-day period or without a Return Authorization Number will be refused. No replacement dresses or refund will be shipped or given until original dress is received and inspected.

Contact our Customer Service Department (open Monday to Friday, 9 a.m. to 5 p.m. E.S.T.) to obtain a Return Authorization Numer within the 4 calendar day grace period. This 4 day period includes the day you receive your merchandise. Write the Return Authorization Code on the outside of the box. Gowns received without a Return Authorization Code will be refused. Ship the return/exchange to Blowoutbridal.com via insured carrier. The customer is responsible for all shipping and insurance costs. Please note and observe the following return/exchange policy details: * For obvious reasons, no exchanges or refunds will be given after the wedding date that is given at order time. * No exchange or refund will be given for any custom or special cut orders. * Returns are only accepted with a Return Authorization Number provided by us and the return/exchange is in transit within the 4 calendar days of receiving the original order. * Returns and exchanges must be received by us in "like-new" condition. No refund or exchange will be given if the gown is dirty, has animal/human hair, makeup, has been altered or if it is in anything other than "like-new" condition. * Please allow 3-4 business days for us to process your return.